Vacancy: Call Centre Supervisor (Cape Town, Western Cape)

Introduction Our Client, a leader in the FMCG Industry, seeks to appoint an experienced Call Centre Supervisor.  Applicants need to reside in and around the Cape Town area. Duties & Responsibilities Assist in the formulation of targets for individuals and teams. Anticipate escalation and take over calls when needed. Prepare reports and analyze data to assist management as they determine…