Introduction
Are you ready to step into a fast-paced role with a leading company? We are looking for a dynamic Client Services Manager to lead operations, drive efficiency, and ensure top-tier performance across our Client sites.
This role requires a strong focus on productivity, compliance, and service excellence, with adherence to TES legislation and Company standards, Policies, and Procedures.
If you are driven, detail-oriented, and ready to make a real impact, this opportunity is for you!
Apply now and join a high-performing, energetic team.
Duties & Responsibilities
- Ensure all shifts are fully resourced in line with Client requirements.
- Maintain compliance with all applicable legislation, regulations, SOPs, and corporate governance standards.
- Issue personal protective equipment (PPE) and ensure all required documentation is completed.
- Clearly communicate transport arrangements, locations, and working times to assignees.
- Coordinate transport for assignees and obtain the necessary Client approval.
- Review, validate, and approve pre-extract payroll reports prior to processing.
- Submit accurate payroll information to the Payroll Function within required deadlines.
- Distribute payslips to Assignees on a weekly or monthly basis.
- Track, record, and report payroll-related queries to the Client.
- Understand Client operational needs and maintain consistent daily communication to support service delivery.
- Establish and strengthen relationships with key Client stakeholders and management.
- Attend Client meetings and conduct regular site visits.
- Identify and communicate potential opportunities based on anticipated Client business needs.
- Ensure invoices are issued accurately and within agreed timeframes.
- Work closely with Clients to ensure timely payment within agreed terms.
- Address and resolve invoice queries promptly, escalating where necessary.
- Monitor expenditure on PPE, medicals, and related costs to ensure alignment with agreed pricing structures.
Desired Experience & Qualification
- Grade 12 (Twelve) and Diploma or relevant tertiary qualification.
- Code 8 (Eight) driver’s license with reliable transport.
- Diploma in Basic Labour Relations.
- Temporary Employment Services Industry experience is essential.
- A sense of urgency and results driven.
- Acute attention to detail.
- MS Word, MS Excel & Outlook.
- Good written and verbal communication skills.
- Service Management principles.
- High level of knowledge of legislation relating to the TES-industry.
Package & Remuneration
Very competitive package, including:
- Basic salary.
- Provident Fund.
- Death and disability Insurance.
- Funeral Plan.
Interested?
Should you meet all the requirements and would like to apply for this position, please forward your CV to JP Pretorius at jpretorius@indgro.com. Please also register on our Resumé Builder portal as follows:
Please remember to update your Resumé (CV) if any of the following details have changed:
- Personal Details, i.e., Marital Status and Contact Details
- Education, i.e., Additional qualifications obtained or courses completed
- Employment information
If you do not have the listed qualifications and experience, please do not apply, as you will unfortunately not be considered for this position. We aim to reply to all applicants; however, it is not always possible due to the high interest in our vacancies. Therefore, please consider your application unsuccessful if you do not hear from us within 2 (Two) weeks.
Important Notice
Indgro Outsourcing (Pty) Ltd, Trading as Indgro Multi Services Group™ (the Company), is a member of APSO and, as such, is bound by the Code of Ethics and Codes of Professional Practice, which include but are not limited to:
- The Company does not, as an Employment Services Provider, charge, directly or indirectly, work seekers (candidates) any fees for services rendered, which is by Clause 15 of the Employment Service Act 2014.
- The Company, as Employment Services Provider, further will not discriminate unfairly at any time in the recruitment process regardless of ethnic origin, color, gender, age, religion, political opinion, nationality, social origin, sexual orientation, or any other distinguishing characteristics within the proviso under the Employment Equity Act.
- No Promise of Employment:
Applying for a position at the Company or submitting your CV to the Company is or will NOT construe (express or implied) that the Company or any of its affiliates will guarantee you any position for any particular period or at any specific compensation or benefit rate.
